Privacy Policy

This Privacy Policy describes how PetPalPort (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from https://petpalport.com/

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

• Web browser

• IP address

• Time zone

• Cookies installed on your device

Additionally, as you browse the site, we collect information about:

• The individual web pages or products you view

• What websites or search terms referred you to our site

• How you interact with the site

We refer to this automatically collected information as Device Information.

When you make or attempt to make a purchase through the site, we collect certain information from you, including:

• Name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

We refer to this information as Order Information.

How We Use Your Information

We use the Order Information that we collect to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Communicate with you about your order

• Screen orders for potential fraud or risk

We also use this information to improve our services and customer experience.

Sharing Your Information

We share your personal information with third parties to help us operate our business and provide our services. These may include:

• Shopify, which powers our online store

• Payment processors, which securely handle transactions

• Shipping carriers, which deliver your order

We may also share information when required to comply with applicable laws and regulations.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how customers interact with the site.

Cookies allow us to remember your preferences, keep items in your shopping cart, and analyze website traffic.

You can choose to disable cookies through your browser settings, though some parts of the website may not function properly.

Data Retention

When you place an order through our store, we maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

To exercise these rights, please contact us using the information below.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact Us

For more information about our privacy practices or if you have questions, please contact us at:

Email: petpalport1@gmail.com